Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure the perfect fit for your silhouette.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure timely delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are the colors of the items accurate on the website?
We strive to display our products as accurately as possible. However, colors may vary slightly depending on your monitor settings and studio lighting.
Do you restock items that are sold out?
Many of our popular pieces are restocked seasonally. You can sign up for 'Back in Stock' notifications on the specific product page to be alerted immediately.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
How should I care for my Nuby US garments?
Each item features a care label with specific instructions. Generally, we recommend cold washes and air drying to maintain fabric integrity and longevity.